SaaS Expertise / Implementations
In the past, the options for voice-enabling your SAP® based distribution center or warehouse were limited and performance was less than stellar. Things have changed and the experts here at Voice Beyond can successfully implement an SAP® integration suite to best suit your needs.
As a Vocollect TSP Premier Partner, Voice Beyond is fully capable and qualified to offer the most recent SAP® specific Vocollect Voice offerings. With a wide breadth of SAP® and Vocollect Voice experience, we can guide you through the differing voice integration options, while also delivering unparalleled implementation, configuration, and customization expertise.
Vocollect VoiceLink WCS
SAP® IDoc’s are utilized as the primary communication method for VoiceLink WCS. The IDoc interface provides a near real time (2-5 second delay) interface to SAP®. IDocs are supplemented with RFC/BAPI technology when appropriate for even more real time communications. Utilization of IDoc’s is the oldest and most proven communication technology utilized by SAP®.
Using the VoiceLink middleware solution the voice operators will be isolated from delays caused by SAP® communication latency or failures when posting data to SAP®. No other solution will allow you to continue warehouse picking and other processes during SAP® connectivity outages.
Vocollect VoiceDirect for ERP
VoiceDirect for ERP allows you to voice enable your SAP® Mobile Data Entry (MDE) transactions. What this means is that the business logic for your voice operations resides in SAP®. No middleware server is required for a VoiceDirect implementation, the system runs as an “add-on” to SAP®.
Because this is a real-time direct interface to SAP®, any connectivity or data issues are known immediately by the voice picker. Issues can be resolved either by entering another input value or by the involvement of a supervisor.